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1) What are cookies and why are they important for user experience?

This website, along with most other major websites, uses cookies.

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different and useful jobs, such as letting you navigate between pages efficiently, remembering your preferences, helping us understand how our website is used and generally improving your online experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

2) What type of cookies do we use?

Generally, our cookies perform up to three different functions:

  1. Essential cookies

    Some cookies are vital for the operation of our website. Without them you would not be able to move through the website and use some of its features. Essential cookies enable information you provide and decisions you take regarding your rental to be remembered from page to page in the booking process.

    Because these cookies are essential, we do not enable you to choose to disable them on our website. More Details

    Cookie nameWhat the cookie is used for
    ASP.NET_SessionIdThis cookie allows Hertz to respond to actions on the website (e.g. reserving a car). The site will not work without it.
    stateThis cookie allows Hertz to indicate that you are logged in. The site will not work correctly if this is disabled.
    puid, duid, pdate, ddate, service_preference and culture_preferenceAllows Hertz to remember which location and language you want to see. The site will not remember your selection from page to page and will default to the closest location/language if this is disabled.
    uThis cookie allows Hertz to remember your user name if you check "remember me" at login time. If disabled, you will not be able to use this feature.
    CP.mode DC-CookieThis cookie is used by our NetScaler load balancer and used by Akamai to identify which center the traffic was routed to. This cookie is needed for the web site to operate properly.
    NSC_IPE_qfstjtufodfThis cookie is used by our NetScaler load balancer for user persistence. NetScaler uses this to route users back to the same back end server. This cookie is needed for the web site to operate properly.
    cmThis cookie allows Hertz to use this cookie to store your cookie preferences.
  2. Functionality Cookies

    We use functionality cookies to allow us to remember preferences you have requested in previous visits including changes you have made to customise the site to your liking.

    We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online.

    The information these cookies collect anonymised and are for use in relation to this website only. Functionality cookies are unable to track your browsing activity on other websites. More Details

    Cookie nameWhat the cookie is used for
    nowarnmsgThis cookie allows Hertz to remember that you dismissed warning messages about credit card details missing from your profile. If disabled, you will keep seeing the message until you add a credit card to your profile.
    sliderToolTipDontShowThis cookie allows Hertz to remember that you dismissed helpful hints when using the reservation time slider. If disabled, you will always see the tooltip.
    locationListTTDontShowThis cookie allows Hertz to remember that you dismissed helpful hints when using the location list. If disabled, you will always see the tooltip.
  3. Performance Cookies

    We use performance cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise.

    For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

    These cookies don't collect information that identifies a visitor. All information collected is aggregated and therefore anonymous and is only used to improve how our website works. More Details

    Cookie nameWhat the cookie is used for
    __utmaThis cookie is used for Google Analytics in order to gather anonymous statistical information to improve the service we offer on the Hertz 24/7™ website. This data can only be seen by the limited teams at Hertz and Google and never reveal any personal information.
    __utmbThis cookie is used for Google Analytics in order to gather anonymous statistical information to improve the service we offer on the Hertz 24/7™ website. This data can only be seen by the limited teams at Hertz and Google and never reveal any personal information.
    __utmcThis cookie is used for Google Analytics in order to gather anonymous statistical information to improve the service we offer on the Hertz 24/7™ website. This data can only be seen by the limited teams at Hertz and Google and never reveal any personal information.
    __utmzThis cookie is used for Google Analytics in order to gather anonymous statistical information to improve the service we offer on the Hertz 24/7™ website. This data can only be seen by the limited teams at Hertz and Google and never reveal any personal information.
  4. Advertising Cookies

    Hertz and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. They are used to limit the number of times you see an advertisement as well as to measure the effectiveness of the advertising campaign.

    We may also use cookies placed by advertising agencies who may record that you have visited this website and share that information with other advertising organisations to enable targeted advertising to be sent to your computer.

    Various 3rd party advertising cookiesThese are the cookies that Hertz uses to track the effectiveness of Hertz advertisements on other websites.
  5. Third- Party cookies that may be set on the hertz website

    Third party cookies are set by a different organisation to the owner (=Hertz) of the website you are visiting. For example, the Hertz website may contain content embedded from, for example YouTube, and banners delivered for Hertz through the Doubleclick network. These sites may set their own cookies.

3) Manage my cookies

You can choose to restrict our use of cookies on this website by amending the choices below. We recommend that you read our brief cookies guide above before making your choice. Keep in mind that your user experience is unlikely to be as we intended if you restrict our use of certain cookies.

Hertz will Hertz will not
Hertz will use cookies that are vital for the operation of our website
Hertz will remember your preferences Hertz will not remember your preferences
Hertz will analyse, monitor or customise on your behalf Hertz will not analyse, monitor or customise on your behalf
Hertz will monitor the effectiveness of hertz advertisements on other websites Hertz will not monitor the effectiveness of hertz advertisements on other websites
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3rd party tracking

Doubleclick:
Hertz use Doubleclick to show you offers and messages relevant to your visit to the website.
To opt out of Doubleclick cookies, please visit: www.google.com/ads/preferences/html/opt-out.html

"Share" links to facebook, twitter and similar:
when you use one of the share buttons on a hertz website, a cookie may be set by the service you have chosen to share content through. Hertz does not control the setting of these cookies and the Hertz tool will not block cookies from these websites. You should check the relevant website for more information.

Youtube:
Hertz may embed videos from Youtube. Pages with this embedded content may present cookies from Youtube. Please visit www.google.com/ads/preferences/html/opt-out.html.

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